Paul's main aim is to help people S.U.M.O - Shut Up, Move On. Rather than focus on problems his goal is to help people move on to discover and implement solutions. If you're facing increased pressure and change he'll show you 'What to do when you're all stressed up, with no one to choke'. If you want to build better relationships then you will benefit from Paul's presentation 'How to handle, not strangle difficult people'. And if you want to win and retain more customers then  you have to hear Paul speak on 'Absolutely M.A.D. for customers'. Paul combines his background in Psychology with large doses of humour and practical insights to ensure your audience has a memorable, motivational and 'Moving On' experience! Paul's main keynote presentations are featured below and can be adapted and tailored to meet your requirements.

SUMO, a serious message delivered in an entertaining way

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Change
'The SUMO Guide To Succeeding In A Changing World'

  • Learn to SUMO (Shut Up, Move On). Exploring how we sabotage our success by continually falling into the mental traps of failure and frustration. This insight identifies the root causes of people's response to change and gives them strategies to SHUT UP, MOVE ON!
  • Reality Rules. Exploring why we should anticipate and expect setbacks and challenges during times of change. This insight gives people the reality check needed to realise that obstacles will occur on the journey of success, as well as giving them the confidence to overcome them.
  • Learn Latin. Exploring how to adopt the attitudes and actions needed to 'Carpe Diem' (Latin for Seize the Day) in order to seize the opportunities that life presents us with in the 21st century.

Calm Under Pressure
'What to do when you're All Stressed Up With No-one To Choke'
(Moving On from Stress to Success)

You will learn:

  • How to apply the S.U.M.O approach to tackling problems
  • How to inspire yourself and others to perform under pressure
  • Why 50% of all stress is self imposed and how to effectively reduce this

Challenging People
'How To Handle, Not Strangle Difficult People'

You will learn:

  • What factors influence peoples behavior and what motivates a person to be difficult
  • Personal insights into the connection between attitude, behavior and communication
  • Strategies in how to lessen the impact of a difficult person and achieve more positive outcomes

Customer Service
'Absolutely M.A.D. for customers'

You will learn:

  • Why customers are irrational and how to turn this to your advantage
  • What motivates staff to deliver exceptional service consistently
  • The importance of customer complaints and why 'nice customers' are your biggest nightmare

 

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